Resources
Hospitality Insights, Built on Industry Expertise From system specs to customer support, best practices to supplier and channel information — everything you need, all in one place. Case Studies Real Stories. Real Succes. Explore how companies leverage BirchStreet’s hospitality operations platform to drive innovation and ROI. View All Success Stories Blogs Insights to Unleash Efficiency, […]
About Us
BirchStreet is a hospitality technology company and provider of an AI-powered hospitality operations platform that helps organizations improve procurement, accounts payable, payments, inventory management, sourcing, supplier collaboration, and spend visibility. Founded in 2002 and purpose-built for hospitality, BirchStreet serves hotels, resorts, casinos, hospitality management companies, food service organizations, private clubs, and Group Purchasing Organizations worldwide. Through hospitality-native AI, workflow automation, operational intelligence, and deep industry expertise, BirchStreet helps customers improve compliance, reduce costs, increase efficiency, and drive measurable business outcomes across their operations.
eProcurement
Optimized Purchasing Decisions. Real ROI. Cloud-based e-procurement solutions automate the entire buying cycle, increasing efficiency, minimizing transaction time and reducing money spent on the purchasing cycle. Let’s Talk View Data Sheet eProcurement Features Drive end-to-end operational excellence with greater visibility, automated purchasing processes and controlled risk. Negotiate Better Contracts and Pricing Maintain Product Catalogs Automated […]
Customers
BirchStreet provides hospitality-focused customer support, technical resources, product expertise, and customer success services designed to help organizations maximize the value of their procurement, accounts payable, inventory management, payments, and operational technology investments. With global support teams, technical documentation, implementation expertise, and a deep understanding of hospitality operations, BirchStreet helps customers improve adoption, resolve issues quickly, and achieve measurable business outcomes.
Recipe Management
Recipe Management that Strengthens Supplier Collaboration and Delivers Consistency Across Every Location Reinforce brand standards across every kitchen with recipe-driven purchasing that keeps suppliers aligned, costs controlled, and operations running at scale. Let’s Talk Read More Recipe Management Features Control recipe components and costs across every property with greater visibility, stronger control, and better margin protection. […]
Inventory Management
Real Time Inventory Management Save time and increase profitability with up-to-the-minute inventory tracking and accurate replenishment for food & beverage across every location. Barcode-enabled counts and beverage management help teams complete inventory faster, improve accuracy, and strengthen profitability with better insight into what’s on hand and what’s needed next. Let’s Talk Schedule Demos Inventory Management Features Use end-to-end inventory capabilities to improve cost accuracy, speed up counts, […]
BirchStreet Pay
BirchStreet SmartPay – The Smarter Way To Pay Suppliers A fully managed payment solution seamlessly embedded into your existing procure-to-pay processes to accelerate your move to lower cost digital transactions, using reliable and secure payment methods. Let’s Talk Schedule Demos BirchStreet SmartPay Features Drive operational value, gain stronger control and visibility, and reduce fraud risk. […]
Data & Insights
Real-Time Spend Intelligence Built for Hospitality BirchStreet’s AI-powered data and insights layer gives hospitality operators what no generic procurement tool can: spend intelligence trained on two decades of hospitality-specific purchasing data, integrated across your existing systems and surfaced exactly where decisions get made. With 200+ out-of-the-box reports, flexible integrations, and AI that translates complex purchasing signals […]
RFQ Sourcing
Buy at the Right Price Every Time with Hospitality RFQ Sourcing & Contract Compliance Source best-fit suppliers faster, leveraging a robust ecosystem of 400K suppliers and GPO networks, and run efficient eRFQs with accurate costing and real-time pricing to support better purchasing decisions. Let’s Talk Schedule Demos RFQ Sourcing Features Streamline purchasing, improve compliance, and protect […]
Touchless Invoicing
Process Larger Invoice Volumes In Less Time and Better Accuracy BirchStreet’s Touchless Invoicing helps hospitality organizations to streamline invoice ingestion process, reducing manual effort and cycle times while improving accuracy. Let’s Talk Schedule Demos Touchless Invoicing Features Get more done in less time, with fewer mistakes and less paper clutter. Global invoice digitization in all languages, […]