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Run Smarter. Operate Leaner. Deliver More.

BirchStreet training programs gives hospitality teams the skills to streamline procurement, reduce friction, and keep the focus on delivering unique guest experiences. 

BirchStreet

Product Training

The faster your team masters BirchStreet, the sooner you see results. Our expert-led training is built for the way hospitality operates: fast-paced, multi-property, and always evolving. Whether you’re onboarding new hires or sharpening the skills of seasoned buyers, every session is designed to turn platform knowledge into real operational gains. 

Training Designed for Hospitality Teams

BirchStreet is the only complete hospitality operations platform purpose-built for this industry.  Our sessions go beyond button clicks. They teach your team how to work smarter inside a system trusted by the world’s top hotels, casinos, private clubs, and food management companies. 

 

We offer structured learning paths for every user role: 

Buyer Training
Covers purchasing workflows, order guides, approvals, and receiving. Sessions run approximately 90 minutes and include hands-on practice in a live environment.
Supplier Training
Walks suppliers through catalog management and purchase order processing. Sessions run approximately 30 minutes for fast, focused onboarding.
Administration Training
Prepares system admins to configure settings, manage users, and maintain operational controls across properties.

All programs are available through BirchStreet Academy, our self-paced learning platform, or through recurring live webinars led by training specialists. 

Flexible Formats. Consistent Results.

Live Webinars
Recurring sessions across global time zones. Ideal for new-hire onboarding, refresher courses, and supplier enablement.
BirchStreet Academy
On-demand courses with guided learning paths and completion certificates. Train on your schedule without slowing down service.
Custom Programs
Need a tailored rollout for a brand, management company, or GPO? Our training experts build programs that fit your portfolio and your pace.

Why Training Matters

Strong platform adoption drives every benefit BirchStreet delivers. When your team knows the system well, they unlock: 

Tighter Margins
Confident buyers make smarter purchasing decisions and catch errors before they become costs.
Faster Decisions
Trained users navigate workflows quickly, cutting approval bottlenecks and speeding up invoice processing.
End-to-End Visibility
When every property follows the same process, leadership gets a clear, reliable view of spend across the organization.
More Time for Guests
ess time wrestling with operations means more energy focused on the experiences that keep guests coming back.
Explore Training Schedules
Ready to get your team up to speed? Browse upcoming webinar sessions by region and register today.
Contact Our Training Team
Need a custom training plan for your organization? Reach out to our training experts at [email protected] and we’ll build a program that fits.