BirchStreet is a hospitality operations platform that helps hotels, resorts, casinos, restaurants, and multi-property hospitality organizations manage procurement, procure-to-pay workflows, accounts payable automation, inventory, supplier management, and payments.

What does BirchStreet AI do?

BirchStreet AI brings AI-powered intelligence into hospitality procurement and operations workflows, helping organizations improve purchasing decisions, automate routine processes, analyze spend, strengthen compliance, and improve financial performance.

Who is BirchStreet designed for?

BirchStreet is designed for hospitality organizations, including hotels, resorts, casinos, restaurants, management companies, and multi-location operators that need better visibility and control across purchasing, accounts payable, inventory, supplier relationships, and payments.

How does BirchStreet help hospitality organizations?

BirchStreet helps hospitality organizations improve operational and financial performance by connecting procurement, accounts payable, inventory, supplier management, payment automation, and spend visibility in a unified AI-powered hospitality operations platform.

What makes BirchStreet different from generic procurement software?

BirchStreet is purpose-built for hospitality operations. Its platform is designed around the needs of hotels, resorts, casinos, restaurants, and multi-property operators, with hospitality-native workflows, supplier connectivity, spend data, and AI-powered intelligence embedded throughout the platform.

We Power Hospitality

Improve operational and financial performance with the only complete AI-powered hospitality operations platform purpose-built for the industry.

We Bring Intelligence to Hospitality Procurement

AI-powered intelligence embedded into every layer of our platform and integrated into P2P workflows that leading global Hospitality brands already trust.

Strong, Centralized, Streamlined

BirchStreet Hospitality Operations Platform is the foundation that allows hospitality brands to scale. It fosters effective collaboration across suppliers, improving purchasing decisions and optimizing processes.

Trusted by the World’s Most Successful Hospitality Brands

Proven Success

Best-in-class hospitality procure-to-pay solutions driving innovation, ROI, and improved performance.

Hospitality Locations On A Single Global Cloud Solution

In Managed Hospitality Spend

$ 0 B

Network Marketplace Suppliers

0 M

Nations Active On Our Network

Requisition To Order Cycle Time

0 Hours

Invoice Approval Cycle Time

0 Hours

On Contract Spend

0 %

First-Time Match Rate

0 %

Integrated. Streamlined. Actionable.

Our AI-embedded P2P platform powers mission critical operations.

eProcurement

Touchless Invoicing

Smart AP

BirchStreet SmartPay

Inventory Management

Recipe Management

Event Management

RFQ Sourcing

Capital Projects

Data & Insights

Integrations

The Only Complete AI-Embedded Platform Purpose-Built for Hospitality

BirchStreet.AI anticipates needs, enforces standards, and makes the right choices across every property and geography.

Why Customers Choose BirchStreet

“Over the course of our long-term relationship, BirchStreet has proven their value and commitment to helping us build a solid foundation for continued growth and success. We look forward to many more years of working with them, as both our needs and the industry continues to evolve.”

Eddie Phillips
VP Supply, Data & Business Transformation
Sodexo North America

“I look at BirchStreet as a hospitality-focused enabler. It’s a platform that enables us to deliver the value that we want to all of our stakeholders.”

Autumn Bayles
Senior Vice President of Global Supply Chain and GPO’s
Aramark

“BirchStreet moved 80 hotels onto one procure-to-pay platform in under 90 days. The shift gave us
real-time visibility, freed up our finance team, and unlocked card rebates our owners can see on the
bottom line.”

Rob Smith
President – Corporate Services, CFO
Crescent Hotels & Resorts

The Only Hospitality Focused Platform Named As A Global AI Leader

Industry Focus. Spend Visibility. User Compliance.

BirchStreet Systems Named a Leader in the IDC MarketScape: Worldwide AI-Enabled Procure-to-Pay Application 2025 Vendor Assessment

Press Releases

BirchStreet’s cloud-based procurement platform helps hospitality organizations improve spend visibility, automate accounts payable, and streamline purchasing. Designed for hospitality, the platform supports compliance, intuitive workflows, and financial oversight.

Feature Resource

Recognized as an IDC Marketscape Leader

Celebrated for its industry-tailored excellence, real-time spend visibility, and intuitive user adoption, BirchStreet’s flagship cloud-based platform received this prestigious honor in the Worldwide AI-Enabled Procure-to-Pay Application 2025 Vendor Assessment, underscoring our commitment to delivering purpose-built, next-generation P2P technology that drives efficiency, transparency, and sustainable growth for the hospitality industry.

January 23, 2026

Sustainability and profitability can go hand in hand. In Hospitality Technology, BirchStreet’s Valerie Layman explains how smarter procurement technology can reduce waste, improve transparency, and support more efficient hospitality operations.

Hospitality’s Sustainability Evolution: A Closer Look at Industry Insights

December 18, 2025

At the Sustainable Hospitality Challenge Conference, hospitality leaders discussed how sustainability initiatives and evolving regulations are reshaping hotel operations and supply chains.

The Biggest Challenges With Vendor Payments (And How Hotels Can Overcome Them)

October 28, 2025

A recent BirchStreet survey found many hoteliers are struggling with outdated, manual payment processes. Modern AP automation and digitized payment platforms can improve efficiency, reduce errors, and even create new rebate opportunities.

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