Explore practical guidance, industry trends, and how-to resources from BirchStreet to help teams streamline purchasing, strengthen controls, and make smarter decisions across every property.
Procurement has always been rooted in the fundamentals: balancing cost, quality, and supply. But today, the hospitality industry faces rapid change that is redefining procurement’s role. Inflation, labor shortages, and new regulations are converging with digital transformation, AI adoption, and rising expectations for sustainability. The result: procurement leaders are no longer back-office operators but rather strategic […]
Picture this. You’re running a busy hotel, your guests are focused on poolside margaritas and conference breakout sessions, while you’re deep in the weeds, managing accounts payable (AP) by hand. Payments are trickling out, invoices are piling up, and addressing every vendor request feels like wrangling quicksand. Sound familiar? You’re not alone. The latest BirchStreet Systems […]
As hospitality teams continue to execute their annual plans, the second half of the year offers a valuable moment to assess progress and recalibrate. It’s the perfect time to ask: How can we realign our goals to maximize impact and finish the year strong? Imagine stepping into your next strategic meeting armed with the insights […]
In today’s rapidly evolving business landscape, hospitality organizations increasingly turn to SaaS Procure-to-Pay (P2P) solutions to transform their procurement operations. However, a critical mistake many companies make is focusing primarily on functionality rather than value when selecting these solutions. This approach often leads to disappointing outcomes, with organizations implementing feature-rich solutions that fail to deliver […]
In today’s dynamic hospitality sector, Group Purchasing Organizations (GPOs) have evolved well beyond simple buying alliances. They now serve as critical engines of strategic procurement, cost containment, and digital transformation, particularly through integration with SaaS P2P marketplaces. This shift is revolutionizing how everyone from global hotel chains to independent properties sources goods, manages supplier partnerships, […]
The hospitality industry is no stranger to change. From digital bookings to personalized guest experiences, innovation has become essential for survival. But behind the scenes, a quieter revolution is underway, one focused on something far less glamorous: invoices. The shift to e-invoicing, accelerated by EU regulations, is reshaping how hotels, restaurants, food service companies and […]
As the hospitality industry races to modernize, a crucial question arises: How can hotels and hospitality brands automate processes without compromising the personalized service that defines the guest experience? The answer lies in selecting the right technology partners—specifically, procurement solution providers with deep hospitality expertise and a commitment to collaborative innovation. Digital transformation in hospitality […]
In the dynamic world of hospitality, managing procurement, inventory, and payments efficiently is crucial. Yet, many organizations still rely on spreadsheets for these complex processes, leading to inefficiencies and lost opportunities. With rising operational costs and stringent compliance requirements, it’s imperative for hospitality businesses to adopt modern solutions. The Challenges in Hospitality Procurement Hospitality operators […]
In the race to meet rising sustainability expectations, hotels are rethinking everything—from managing energy to sourcing the everyday products that shape a guest’s stay. But one of the most powerful (and often overlooked) levers for environmental impact is procurement. As guests increasingly seek out eco-conscious accommodations, hotels are under pressure to align their operations with […]
