Run Time: 45 minutes
Speakers: Karla Kannan, SVP, Customer Experience/Customer Success, BirchStreet Systems;
Jay Dale, Director of Purchasing, Four Seasons Chicago
Inventory Management: Counting Bottles and Bedsheets: Simplifying Inventory for Hospitality Managers
Uncover the secrets to effective inventory management tailored for the hospitality newbie. Learn practical tips to keep your stock levels optimized, prevent overordering, and maintain cost-effectiveness across your hotel or casino operations. Ideal for those managing inventory for the first time.

Karla Kannan
SVP, Customer Experience • Customer Success, BirchStreet Systems
Karla is a Senior Management Executive with expertise in SaaS global implementations, hospitality, and e-procurement, with 10+ years of experience developing and leading impactful and measurable strategies that drive revenue growth and interactions with customers.

Jay Dale
Director of Purchasing, Four Seasons Chicago
Jay Dale is an experienced hospitality procurement professional with over a decade of experience in procurement. With diverse experience across Resorts and City hotels, Jay has a unique perspective on the styles and relationships to streamline Inventory Management.